Accessibility statement.

The standard we aim for

We design and build this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. The site has not yet been independently audited, so we do not currently claim formal conformance. In practice, working to that standard means we:

• Use clear, structured content with proper headings and meaningful page titles.
• Provide visible keyboard focus and support navigation without a mouse.
• Maintain sufficient colour contrast for text and interactive elements.
• Give images meaningful alternative text where they carry information.
• Make dialogs, menus and forms usable with assistive technology and the keyboard, including the ability to close pop-ups with the Escape key.
• Support right-to-left reading for Arabic, and respect a reduced-motion preference for anyone who sets it.

Known limitations

We are continually improving the site, and some content may not yet fully meet our target. Where we identify a barrier, we prioritise fixing it. Embedded maps and some third-party content, and some downloadable documents such as brochures and reports, may have limitations outside our direct control, and we will offer an alternative way to get the same information on request.

This statement is based on our own assessment of the site against WCAG 2.1 level AA. We will review and update it, and state the date of any independent audit, once one is complete.

Tell us about a problem

If you find a part of the site difficult to use, or you need information in a different format, please tell us, and put "Accessibility" in your subject line so we can route it quickly. We will acknowledge your message as soon as we can and do our best to put the problem right. Please include the page address and a short description of the difficulty.

If you contact us with a complaint about accessibility and are not happy with our response, the Equality Advisory and Support Service (EASS) can help at equalityadvisoryservice.com.